FULFILMENT
in partnership with outertune
BUILT FOR INDEPENDENT ARTISTS
A music-focused fulfilment service helping independent artists manage merch, physical releases and customer orders with an artist-first approach.
Selling merch and physical records is a huge part of financially sustaining your band or artist career. When you already have a day job and music commitments to manage, running an online store becomes a job in itself, often done between work, gigs, rehearsing & recording.
Using an artist-friendly fulfilment company gives you consistency in getting your orders to fans. The people who directly support your music get the service they deserve. Whether you're sending a handful of records/t-shirts each month or fulfilling hundreds of album pre-orders, this service takes the admin off your hands so you can focus on building your fanbase and your career in music.
Service options detailed below.
OPTION 1 - FULLY MANAGED
We manage your customers and take fulfilment completely off your hands.
Fees:
£99.99 per month
+ £2.50 per-order fulfilment (+ local postage)
Includes:
-
Full customer service & email management*
-
Customer query resolution*
-
Reduced per-order fulfilment cost*
-
Storage at an insured, gated premises
-
High quality packaging materials
-
Pick & pack fulfilment
-
Order dispatch twice per week
-
Weekly fulfilment reports*
-
Stock monitoring & re-order notifications*
*only available with service option 1
Note: Packaging materials are covered for standard monthly fulfilment volumes. Large pre-order campaigns and high-volume projects may require a contribution, agreed in advance.
OPTION 2 - FULFILMENT ONLY
You manage your customers. We send the orders.
Fees:
£49.99 per month
+ £2.50 per-order fulfilment (+ local postage)
Includes:
-
Storage at an insured, gated premises
-
High quality packaging materials
-
Pick & pack fulfilment
-
Order dispatch twice per week
Note: Packaging materials are covered for standard monthly fulfilment volumes. Large pre-order campaigns and high-volume projects may require a contribution, agreed in advance.